Privacy policy
Last updated 5 September 2026. Operated by Elixir Labs. Questions: hello@elixir.family.
1. Summary
We collect as little as possible. The Site sets no tracking cookies, runs no third-party analytics, and does not build profiles. The only personal information we handle is what you send through the contact form and what a hosting provider logs to serve requests.
2. What we collect
| Data | When | Why | Kept |
|---|---|---|---|
| Name, email, organisation, message | When you submit the contact form | To reply to you | Until the conversation ends, then deleted from our inbox within 12 months |
| IP address, user agent, requested URL, timestamp | Every request, in hosting-provider logs | Security, abuse prevention, debugging | Per the hosting provider's retention, typically under 30 days |
| Wallet addresses that appear in public onchain data | When the onchain ledger feed is enabled | Displaying the public execution ledger | Not stored by us; read live from a public explorer |
3. How contact messages travel
The form posts to our server, which validates it and forwards it to a delivery endpoint we configure, or logs it on the server if none is configured. We do not sell or share messages with anyone else. The message is retained only as long as needed to respond.
4. Cookies and local storage
The Site sets no cookies of its own. Live updates use a Server-Sent Events connection, which carries no identifier beyond what your browser sends with any request. See the cookie notice.
5. Processors
The Site is hosted on Vercel, which processes request logs as our processor. If the onchain feed is enabled, your browser does not contact the block explorer directly; our server does.
6. Your rights
You can ask us what personal information we hold about you, ask for it to be corrected or deleted, and complain to your local data protection authority. Email hello@elixir.family. We respond within 30 days.
7. International transfers
Our hosting provider may process request logs outside your country. Contact-form messages are handled by Elixir Labs in Western Australia, Australia.
8. Children
The Site is not directed at children under 16 and we do not knowingly collect their information.
9. Changes
We will update this page when our practices change. The date at the top is the current version.